FAQs

FREQUENTLY ASKED QUESTIONS

Do you have walk-in store?

No, we do not, we’re an online store.

Where is my order?

Please give 2-4 business days for your order to get shipped out to you, you should get a shipped out notification with tracking number once shipped.

If you have not gotten any notification between 2- 4 days from after successfully placing your order, please contact customer support via our CONTACT US page

Do you take returns?

Yes, we do returns. All items should be returned in good conditions for a full refund excluding shipping cost. Exception on sale items, Sale items can be returned but the refund will be given in the form of store credit.

Do you ship internationally?

Yes, we do ship internationally, we try to use the best trackable courier service so your parcel can get to you on time

Do you make custom bridal dresses?

No, we do not make custom bridal dresses.

For a personalized bridal service contact info@aqua7even.com to have your appointment booked, we will respond within 24-48hrs.

Do you make custom bridesmaid dresses?

Yes, we do have custom bridesmaids service, for bridesmaids according to availability.

Appointment only.

Kindly contact info@aqua7even.com to have your appointment booked, we will respond within 24-48hrs.